Shipping policy
Last updated: June 2026
Thank you for choosing Calmovia. We're committed to getting your order to you as quickly and efficiently as possible. Please review the information below regarding our shipping process.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.
During periods of high order volume, promotional campaigns, or holidays, processing times may be slightly longer. If your order is significantly delayed, we'll notify you via email.
Shipping Destination
At this time, Calmovia ships exclusively within the United States.
Estimated Delivery Time
Once your order has been processed and shipped, the estimated delivery time is:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 5–10 Business Days |
Please note that delivery estimates are provided as a guideline only and are not guaranteed. Delivery times may be affected by carrier delays, severe weather, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout before your order is completed.
From time to time, we may offer free shipping promotions. Any applicable offer will be clearly displayed on our website during checkout.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information.
Please allow up to 48 hours for tracking updates to become available after you receive your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided and the order has already been dispatched, Calmovia cannot guarantee successful delivery and is not responsible for packages that are lost due to incorrect shipping information.
Lost, Delayed, or Damaged Packages
If your package is lost, arrives damaged, or experiences an unusual delay, please contact our support team as soon as possible.
We'll work directly with the shipping carrier to investigate the issue and assist you in finding the best possible resolution.
For faster assistance, please include your order number and any relevant details about your shipment.
Contact Us
If you have any questions about shipping or your order, we're here to help.
Email: support@trycalmovia.com
Our support team aims to respond to all inquiries within one business day.